Category Archives: startups

You’re making Kia’s with a Mercedes Cost Model – A Car & Startup Guy’s Take on the Big 3 Bailout

I want to preface this post by stating that I am a hard core car guy who’s owned cars from just about every auto company.  I love, love cars.  Innovation, execution and design are all things I long for in a car.  Also as a startup junkie I am biased as every day I am ultimately working to either unseat incumbents or make their lives very uncomfortable.

If you have been following my twitter feed, then you’re familiar with my distaste with the idea of a federal bailout for the auto companies.  Despite my conservative political views, I do accept the idea of the government as the banker of last resort if and when the financial markets come to a screeching halt.

Yes the financial markets are very weak and wounded, but they are still functioning.  The reason the big 3 have turned to the US government tin pail in hand is that not no rationale investor would lend those companies money.  Thus we, as taxpayers, should ask ourselves why should we invest in 3 companies that no private, profit seeking investor is willing will do so?  Economy.com esimates it could take 400 Billion in direct taxpayer financing to save those 3 sceloratic dinosaurs.  In large part because it’s good money after bad and thus you’re really just trying to build new co’s inside the rotten shells of old co’s.

The fundamental problem with the big 3 is not that can’t sell cars – they can and do sell millions world wide.  The problem is that the big 3 can’t sell their cars at a price point where they make a profit.  The market values their often misguided, mediocre offerings at a rate well below what the big 3 need to make a profit and survive.  The reality in terms of brand reputation and actual product performance is that big 3 are more like Kia and a lot less like toyota or bmw.  The problem is that when the big 3 sell at kia’s prices they lose money because they have bmw’s cost structure.

Now the uaw and big labor had a lot to do with it with 5000 pages of work rules and european style socialist job protections which required the big 3 to produce high volume vehicles instead of focusing on smaller, more profitable niches like bmw. But the big 3′s inability to create products people would pay a market premium (see prius) or dream of driving to show status (bmw, porsche) has left them where they are beggars at the table.

I understand the short term societal cost that putting thousands upon thousands of people out of work.  And I am ok with spending tax dollars helping folks transition to a new world order.  But the future would better served using those government funds to fun 100 startups reborn from the ashes of the big 3.  Unleash the best and brightest teams of designers, engineers, and yes factory workers come together and form new companies.  Yes offer government financing to make it happen.  Dictating to 3 large dinosaurs to build competitive, innovative cars that will sell for a profit when they have essentially shown no ability to do that for 40 or 50 years is maddening to me.

For our country and economy to survive and grow, we need old dinosaurs to die and spawn their replacements from their remains.  Creative destruction has been an amazing blessing.  Look at how the internet grew out of the breakup of ma bell.

It’s easy for our political leaders to look to the past, the hard thing is to look to the future.  Let’s hope (though I doubt it) it happens.

Travel Hack: One way to get free wifi

Recently I was in London for Seedcamp and ad-tech on behalf of Lookery.  One of the challenges of traveling to Europe in this Crackberry/iPhone day and age are the INSANE data roaming charges that mobile co’s like ATT Wireless like to charge.  The standard rate is 2c per KB or $20/MB.  Egads!  For perspective, my mobile twitter home page (http://m.twitter.com/sawickipedia) is 7k so 14 cents everytime I wanted to check. Mobile Wall St. Journal home page – 10k or 20c.  Definitely cheaper to buy the dead tree version at those rates.  300 emails a day (Lookery’s a virtual company and I’m in marketing and biz dev) @ 1kb each = $6/ day.   The moral of the story is it adds up quickly.  Now ATT Wireless offers a bulk purchase plan – great $25 for 20 MB’s (a 60% discount off of rate but still not a lot of data if you’re a mobile data power user).  Great except it requires a 12 month contract (seriously in this day and age I can’t believe we as consumers put up with that customer service B.S.).

So as a frugal, penny-pinching startup guy, I decided that I was going to rely on free wifi as my only means of accessing my email and mobile web needs.  I’m not sure whether or not iPhone’s automagically connect to open WAP’s, but Blackberries don’t.  They require you to manually search available WAP’s and then select the one you want to connect to.  So my first night in London, I arrive at my friends house (another frugal startup tip – don’t stay in hotels in NY and London – stay with friends) and connect to his open WAP still using the default SSID.  So the next day, I’m wondering around London and I notice my phone buzzing.  It’s connected to an open WAP and then it happened again later that day in a different part of the city.  That got me thinking – I should enter all the most popular default SSID’s for WAPs which all just happen to typically be the name of the WAP manufacturer.  And so I did.  Let me tell you, I was astounded at all the free wifi I was able to grab having pre-registered those WAPs on my wifi-enabled Blackberry Curve.  And even back at home in Seattle, I am still finding lots of free wifi as a result.  So I figured I should share the tip.

Here are the SSID’s I’ve entered so far: Netgear, dlink, Linksys, Belkin54g, Buffalo.  And if you wanted to enter more a quick web search would find many more default SSIDs.

Happy Travels.

A Little Love for TeachStreet

I’ve been meaning to write about my friend Dave Schappell’s startup TeachStreet since it launched back in April.  With TeachStreet’s launch into it’s second market – Portland today – now seems like the perfect time.

First a little background – I met Dave last year at Seattle Ignite summer 2007.  I was introduced by now TeachStreet board member Dave McClure, once again proving in the Web 2.0 space if you don’t know McClure you might not exist (sort of like a tree falling and no one around to hear it).  In fact, a little TeachStreet history occured in my dinning room as Schappell wrapped up his immigration issues with his co-founder and CTO for TeachStreet.  Glad I could play my small role.

Getting to know Dave over the last year has shown me that Dave is a rock star and why I expect the same from TeachStreet.  TeachStreet’s real genius is much like the genius beyond super successful startups like Yelp.  Yelp’s success is that it owns SEO for restaurants especially on the West Coast.  TeachStreet not only has the opportunity to own SEO for personal instruction, but also the directory and potentially web presense for a sector of the personal services industry that without TeachStreet would ever exist.  Startups that figure out how to own SEO and the web presence for a economic sector have the real potential to do very well for their users, customers (the businesses they help market) and themselves.

So if you’re looking for a tutor, instructor or a personal enrichment class – TeachStreet is the site to try.  If you’re looking for a startup doing something that is very real and has some very interesting potential in a sector that I expect to see a lot of cool things (ie. call it SEO 2.0 startups for lack of a better cliche) then pay attention to Dave Schappell and TeachStreet.

dinner with surf canyon and the realities of getting software & toolbar installs

Surf Canyon is a startup focused on improving search results that a college friend of mine, Dave Hardtke, is chief scientist (despite my prior stated views on inflated startup titles I bit my tongue and didn’t but Dave’s chops).  We had dinner tonite in SF in order to catch up socially and talk shop.  This is Dave’s first startup so I’ve been more then open about sharing whatever experience and lessons I can.  As Lee Lorenzen noted on a panel at this week’s Snap Summit conference and Dave’s coming to learn,  startups represent a lifestyle as much as a career.  It’s certainly a nutty way to make a living, but one where I couldn’t imagine doing anything else.  Welcome aboard the start-up train Dave – I hope you enjoy it as much as I have and do.

Dinner tonite was actually the birthday dinner for Surf Canyon’s CEO – Mark Cramer (I was Dave’s rather poor second choice to his lovely wife who couldn’t make it).   Mark’s friends were all in attendance and since Mark has been on the startup ride for a while was a chance to meet a bunch of other startup folks.  I got a chance to meet an entirely new circle of startup folks.

One of the interesting points of the conversation when talking shop about Surf Canyon was talking about how they could get more downloads of their search plugin and toolbar.  I spent a number of years in the toolbar space and have been surprised by how many questions I have been getting recently about my toolbar years especially from folks in the social networking space.  So here’s my general take – in an increasingly web and browser dominated world – getting any user to install software is an increasingly difficult.  Users have become wary of hidden risks and potentially harmful software coming from seemingly innocuous software.  The adoption/conversion rates from web-based applications vs. downloads can be a factor of 3x difference if not more.  Also web-based applications have the potential to be tied into social network platforms which can be very effective channels for incredibly cheap user acquisition.

At the same time, the toolbar market from a user perspective is highly saturated.  Google is the dominant toolbar today and it’s hard to find virgin users who either don’t have a toolbar or are willing to replace what they already have.  And the competition to reach those users is fierce and being fought be folks who are making a lot of money.  Ask.com’s Smiley Central toolbar group pays $1.50 to $3 per install in part because of their Google ad syndication deal they can make $5 to 6 per install (at least that and likely even higher).  So for new anyone looking to offer a toolbar as their primary business model – I usually offer a strong word of caution.  Even if you have a better mouse trap, if you can’t pay for shelf space, then you might want to consider a different model.  And case in point, the only “viral” toolbar from the last few years that was reasonably and widely successful has been Stumbleupon.  Every else – even Google – can bring their war chests and buy up the market.

Now Surf Canyon has a real cool browser plug-in and a great product is a great place to start.  I just hope that the competitive and financial realities of the toolbar market don’t prevent them from being a big success.

Startup Prime

Over the past year I have had the chance to advise, consult, and work at a number of early stage companies. And as I sit here on a flight to Silicon Valley this morning, I have a few seconds to reflect and come to the conclusion that I sure feel like I am in the prime of my startup-oriented career.

That might seem counter-intuitive to the meme that bounced around in various discussions that 20-something founders were kings and anyone over-30 need not apply. And the analogy is likely not that different to professional sports – sometimes the next hot thing is a rookie draft pick ala Lebron James and other times its a free agent veteran pickup like the Mets picking up Johann Santana.

But the sense I get in talking with other entreprenuers, vc’s, investors, startup execs is that experience and startup experience matter more then ever – the free agent market is hot so to speak. Maybe it’s because we’re entering a down-economic cycle where ideas matter less then execution. Maybe it’s because the dreamy euphoria of the web 2.0 boom is transitioning to a state of what’s real. Maybe it’s because investors are realizing that it’s sometimes best to diversify their portfolios to include some bets on horses with track records. And perhaps it’s a lot of being in the right place at the right time. Maybe us 35 year olds are finally coming up with the better ideas.

As I think about the mistakes and lessons I have learned since jumping headfirst into co-founding my first startup in 1997 and leaving the corporate world behind for good, I will say this: I am adding a lot more value in a lot more ways because of those learnings then I was when I first got started. And I imagine other folks in my shoes are feeling the exact same thing as we all seem to be hearing the same thing from VC’s and hiring startups – experience now required.

So if you’re the equivalent of a 20 games winner with a 3 ERA you’re in luck and demand.

Caveat: Proven experience at a large company does not always apply. Sort of like playing basketball in Europe or baseball in Japan. Success in one sphere doesn’t always apply to others especially when transitioning from the corporate world to the startup world.

seattle 2.0 latest startup rankings released

Marcelo Calbucci runs Seattle 2.0 a blog that has quickly emerged as the running index of Seattle 2.0 web startups. Marcelo’s site is the first comprehensive list of Seattle based-startups and he deserves a lot of credit for his most watched creation: the Seattle Startup Index. If you’ve ever wondered which startups are based in Seattle – now you know. Marcelo – I must apologize for taking so long to give your site some much deserved props – keep up the good work.

Though I don’t want to regurgitate the entire list – it is interesting to see how companies are doing that I have either worked with as a consultant/advisor or have friends there. Here are some thoughts (in order of their appearance on the list):

  • Zillow (3) – my friend Vanessa Fox just left after a brief stay at Zillow – good luck at Ignition. Zillow falls into a strange class of startup given how much money they raised – they have so much cash and so many people (well over 100) that they seemingly skipped the whole startup phase and went right to mid-life crisis. Also amazing how much traffic Zillow has compared to Redfin (23).
  • Widgetbucks aka Mpire (8) – Mpire started in the comparison shopping space a couple of years ago but recently with the launch of its Widgetbucks platform has embraced the distributed e-commerce model. I had lunch with my fellow Loudeye alum Greg Harrison, Mpire’s CTO and Co-founder, last week and was blown away by the success of their widgetbucks platform. Without giving away specifics – its growing like weeds and offering publishers some really cool monetization options behind the banner.
  • JamGlue (18) – This social music community built around JamGlue’s very cool music mashup tools has been growing very strongly and steadily since I started working with Divya Bhat and the gang earlier this year.  They are a very resourceful group and am more then pleased to see them become more and more successful.
  • Judy’s Book (22) – The story has already been told by Andy Sack and am surprised to see it end this way.  As anyone who is familiar with the Seattle startup seen – Andy is not only an active entrepreneur but investor as well.  He’s clearly one of the folks at the center of the Seattle 2.0 orbits and deservedly so.
  • blist (73) – Kevin Merritt, founder & CEO of blist, has begun peeling off the layers of secrecy surrounding the company’s product.  Having seen a demo recently from Kevin, I was more then impressed.  Kevin’s goal of creating a database as easy to use as excel but that actually is a relational database seems to be coming true.  For the first time I really got it – ie. why excel isn’t a relational database and at the same time seeing how you can show that within an excel gui metaphor.  Awesome work by the team and trust me – this is going to be a home run.  I can’t wait to get my live account – as a hardcore excel user with a db phobia – blist will be right in my wheel house – I already 3 or 4 blists in my head that I need to put in a blist.  Also I have no bones endorsing blist for any aspiring engineer looking to break into the startup scene – Yep blist is hiring.  If you want an intro to Kevin regarding a job – just ping me via the comments.  Happy to pass your name along.
  • Others Online (81) – I joined the company’s advisory board earlier this fall and though Others Online looks like a different take on MyBlogLog (a company whose founders are also friends down in SF) – its really building a very interesting service that goes wayyyyy beyond a simple personal introduction widget (which you’ll see on the right sidebar of this blog).  Jordan Mitchell’s, founder and CEO of OO, background in contextual advertising makes for an interesting cross section with the rise of social media.  Another Loudeye alum, Doug Schulze, just signed onboard with Others Online as well.  Look for a fuller story about what OO is up to in the new year.
  • TeachStreet (104) – Founded by Dave Schappell – TeachStreet is well on its way to becoming what could be the ultimate directory for lessons, coaching, tutors, and continued learning.  A former Amazonian who I’ve gotten to know this past year thanks to an intro from Dave McClure of 500 Hats fame (yes a Bay Area guy had to make a Seattle intro at least the intro happened locally), has put together a killer team and are on pace to roll out a killer service for its category.  Given who and what Dave is personally – I just can’t imagine TeachStreet not being successful.

Now where is my current company Lookery on that list?  It’s not – while I am Seattle – HQ is in SF with development out of Boston.  At the very least, hopefully Lookery will be able to help these Seattle web 2.0 startups monetize their traffic.  So if I come asking your startup for a desk to work at for a little while – now you know why ;)

here comes another bubble

Funniest video ever (at least to startup tech geeks).

Here Comes Another Bubble
here comes another bubble

Set to the tune of Billy Joel’s We Didn’t Start the Fire.

heh I came up with the idea of facebook first – yeah – that’s the ticket

There has been a lot of news of folks claiming to have come up with the idea of Facebook before the Facebook folks did. And all I could think of was Jon Lovitz’s Pathological Liar character from SNL. First there was the lawsuit from the ConnectU guys, then last week another contender for the ‘heh facebook was my idea’ title popped up. Although in fairness to the latest contender – aaron greenspan – he’s using his claim only as a clever ploy to get press and blog coverage (and it worked like a charm – as I make the mental note for future pr efforts I’ll likely be responsible for in the future). Anyway, I digress.

My point in reading about the posts in my normal valleywag loving way, is that it doesn’t matter who came up with the idea for Facebook first. At it’s core, it’s not that unique. Seriously how unique is a social network? What are there 5,000 different social networks littering the landscape these days? Seriously how many social networks can hit swinging a dead cat around the latest web 2.0 conference? Who invented the first social network – was it myspace? friendster? heck what about seattle’s own classmates.com? Good core business ideas are usually so obvious that lots of people think of them.

Heck – I could make a claim to have come up with the idea for YouTube first. I did co-found a company called SimplyTV with the idea of putting independently produced video online and on-demand way back in 1997 – heck the Internet as we know it was barely alive back then. Even if that wasn’t enough – I did it again at Loudeye when we created a service called MyHomeMovie.net back in 1999-2000. And the point of MyHomeMovie.net was for users to submit their homemade videos to our website for public playback and sharing. Wait that sounds exactly what the YouTube guys claim inspired them to start YouTube! Those bastards stole my idea – I better sue! Am I really claiming credit for YouTube? No. I am not that delusional (oh wait I need to someday so I can get my next startup some pub by making that claim).

And I’ve got more examples of other startups from my own ideas (for instance in early 2003 I wrote a business plan called Project Navigator for an open source wifi network that today looks a lot like FoN – those guys out of spain – even pitching it to some folks in town before getting advice that wifi was likely a couple of years out from being a mass market deal) to many others that look exactly like successful companies today.

x

So why doesn’t it matter that I or dozens of others came up with an idea before someone else who was successful with it? Because in startups and businesses – it’s not the idea that matters – it is the timing and execution that matters. Great execution and good timing will still be bad and likely result in a place on TechCrunch’s Deadpool list (a theme blogged about before here). But great execution and good timing usually mean success. And in this case the Facebook team nailed it. Yes execution means a lot of unique ideas in terms of expressing the idea into a tangible reality but the core idea was not unique. Why has Facebook been successful – clean layout, the news feed, more recently the platform and easy ways to add friends are all obvious and oft-mentioned. Was Facebook the first social network? Nope. Is it a raging homerun anyway? Absolutely. Does Facebook deserve it’s success? Yeppers.

Why was YouTube successful where I and my colleagues weren’t? Super simple method of uploading video and early adoption of flash video come to mind. Would a YouTube have eventually occured if YouTube hadn’t come along? Most likely.

It would be great to be remembered in the lore of where an idea originated or product but if I am not the one or part of the team that executed the idea to success then I and others don’t deserve to be remembered in all truth other then as an obscure footnote to history – quick inside baseball note (feel to skip ahead) this is also a throw in to you mcclure – remember my footnote when you’re current project is a huge success :)

So the next time person X or person Y claims to have come up with the idea for something – a better way to look at the claim might be through the lens of our friend the Pathological Liar – “Yeah I came up with the idea for X, yeah that’s the ticket.”

startup advice: titles matter – a parable for proper titles (lose those evp’s and svp’s)

We’ve all seen little, itty-bitty startups with execs with title like EVP of this or SVP of that.  Unfortunately they’re silly and unnecessary.  To a VC it screams this guy or gal doesn’t get it – startups aren’t about titles, startups are about producing a winning company.  Excessive titles are seen as evidence that the individual with the excessive title (EVP and SVP are the prime-examples) isn’t in it for the greater good, but is there for a personal ego trip.

I can speak from personal experience,  a decade ago, I co-founded my first internet/tech startup (SimplyTV it was a spectacular failure for all those interested for reasons outlined in this post about being wayyy too early).  And not knowing my head from my backside when it came to startup title etiquette, I gave myself a big, fat title – EVP.  EVP of nothing in particular just that having come from the media colossus disney where uber titles like EVP and SVP connote a sense of awe and privilege for those that help them (at least to young peon’s like myself at the time).  It seems pretty silly now since there were only 3 of us since that effectively made me EVP of a team of 1 – myself.

Along the fund-raising path for SimplyTV we pitched Bill Gurley, now of Benchmark and then of Hummer Winblad.  During the pitching and due diligence process Bill took me aside one day and asked why I had a title of EVP (we were at least up to about 8 folks at that time).  Before waiting for an answer that I really didn’t have, Bill answered his question with a statement telling me how absurd it was for anyone at a startup to have a title like that.  For the reasons mentioned above and how it’s important not to get ahead of yourselves.  VC’s, according to Bill, want to see that Founders get it.  And leaving the corporate BS of uber-titles behind is definitely one of the things to get.  It was obvious that Bill was telling us – that unless we started drinking the startup kool-aid there was no way we were getting any VC money (even if our idea was a good one at the time which as it turned out wasn’t).  So the co-founders all changed our titles to Co-Founder.  But that wasn’t even for Bill – as Anne Winblad and Bill decided to pass.

I have kept that advice and lesson close to heart as I’ve migrated the startup landscape and surprisingly it even comes up still today.  A company I’m helping right now was in the process of raising some VC money.  And the fellow running bizdev was using the title EVP (there it is again – the kiss of death).  He had come from a large, public tech company where title’s like EVP and SVP were common so he didn’t probably think twice in asking and getting the title.  Well, I got a call from a VC buddy of mine that I had introduced to this company and had the company pitch him.  After the pitch my VC buddy commented, that he loved the team except he was bothered by the EVP title asking whether this big company guy got it with regards to startups.  Startups are too boot strappy and egalitarian for anyone to ever have a title like that was his point.  And it was definitely a negative in his mind with regards to the question of funding.

The moral of my story is that the proper titles for execs at a startup are just VP.  If you’re a co-founder and not CEO, then your title is VP of XYZ & Co-Founder.  If you’re the CEO, then don’t be CEO and President, you’re just CEO & Founder (or Co-Founder as the case might be).   Remember you’re not in it for the title, you’re in it to build a winning business that provides the shareholders with a great ROI.

gnomedex 2007 – thoughts from the floor

I am attending gnomedex today and tomorrow grokking with an interesting slice of the tech blogosphere and startup-sphere.  Some of the folks I have finally met face to face include Dave Winer, Robert Scoble, Beth Goza, Vanessa Fox, Shannon Clarke, Chris Pirillo, Dave Schappel, Jeff Bar and many others.  Great to catch up with friends and colleagues like Dave McClure and Renee Blodgett.  Here are my thoughts about the event so far:

- Why isn’t every founder, sr. marketing and PR exec for every startup wanting to make some noise not here attending?  In a world where the social media and blogs drive more awareness and success then traditional marketing programs and channels, here’s your chance to dip your toe into the stream of blogosphere consiousness.  It’s unconscionable that those folks aren’t reaching out to make personal connections to this community.  The biggest bitch that influentials have now – whether Arrington, Scoble or even Denton at Valleywag – is that they are sick and tired of the endless pitches from flaks.  In an era where connecting is easier then ever thanks to the wonders of social networks like Facebook or LinkedIn, there is no excuse not to try and make a personal connection to those folks.  If you are wondering why it is so hard to get those folks to listen to your pitches and you are not here, then I think you have your answer. 

- Facebook has made attending Gnomedex wayyy more interesting and networking here sooooo much easier.  LinkedIn offers a lot more professional depth then Facebook does (and therefore will continue to exist) but it doesn’t provide any information about who that person really is.  Facebook offers insite into who the person is beyond a title and a career.  And having friend-spammed the attendee list at gnomedex list who’s on Facebook, I was able to learn quite a bit about a fair number of interesting attendees.  And when I met these folks for the first, it made it a lot easier to find things to talk about beyond just what their title, responsibilities and current company are.  Networking is easy and fun when you actually get to know the person since i think we all agree as much as folks in the tech startup sphere love to work, there’s a lot more to talk about then trying to figure out a new bizdev deal.

- It’s awesome to have an event of this magnitude in Seattle (and Ignite Seattle as well).  One of the things that I wish Seattle had were more A-list events that draw out the best and brightest of seattle’s startup crowd, but as in this case actually attract A-listers from Silicon Valley to head up here.  Seattle needs a lot more of these level of events.